DEPOSIT OPERATIONS ASSOCIATE

Full-Time | Wisconsin Rapids, WI

Join Our Team!
Looking for a fulfilling career in a supportive, team-oriented workplace? WoodTrust Bank offers a professional yet enjoyable environment where every associate is valued and contributes to our success.

About WoodTrust
Did You Know?  WoodTrust is one of the largest privately owned, full‑service financial institutions headquartered in central and northern Wisconsin. With more than $7.5 billion in client assets under management and $700 million in bank assets, we serve individual, family, corporate, and not‑for‑profit clients across 35 states.

Since 1891, our focus has remained the same: the customer is #1. We are equally committed to our associates – providing a workplace where people can learn, grow, and build long-term careers. As a private, family‑owned organization, we offer stability, opportunity, and a team of talented professionals who genuinely enjoy what they do.

What You’ll Do
As a Deposit Operations Associate, you will provide critical operational support across WoodTrust Bank. This role is responsible for monitoring, processing, and resolving daily deposit-related transactions while delivering excellent service to both internal teams and external customers. All responsibilities are performed in alignment with the Bank’s mission, values, and guiding principles. Essential duties include, but are not limited to:

• Proof & Check Processing
  • Balance work received from tellers and electronic data channels
  • Correct MICR fields and transaction discrepancies as needed
  • Prepare nightly posting files and cash letters

• Overdrafts & Returns
  • Review and process over drafted accounts following officer guidance
  • Communicate with internal departments to resolve issues
  • Conduct account research and document detailed notes
  • Prepare and process outgoing return items

• Exceptions Processing
  • Review and decision non-posted transactions
  • Analyze reports and process items according to department procedures

• Additional Responsibilities (for trained associates)
  • Process incoming and outgoing wire transfers
  • Perform account research and maintenance
  • Assist with monthly billing and special projects

What You Bring
The ideal candidate:

• Enjoys working with people and interacting professionally with customers and teammates
• Understands and values teamwork while working toward shared goals
• Demonstrates strong attention to detail and organizational skills
• Maintains strict confidentiality and professionalism
• Brings a positive attitude and customer-focused mindset

Education and Experience

• High school diploma or GED required
• One to three years of related experience and/or training preferred
• An equivalent combination of education and experience will be considered

Why Join WoodTrust
WoodTrust strives to be an employer of choice, emphasizing both personal and professional development. This full-time position offers an excellent work-life balance and a comprehensive compensation package, including:

• Competitive pay
• Medical, dental, and vision insurance
• Paid vacation and sick time
• Generous 401(k) match
• Performance-based annual bonus opportunity

Ready to Apply?
We’d like to meet you! Please submit your application and resume by email to jobs@woodtrust.com or in person at any WoodTrust branch in Wisconsin Rapids, Plover, or Wausau.

WoodTrust is an Equal Opportunity Employer.