CUSTOMER SERVICE REPRESENTATIVE (BANK TELLER)
JOIN OUR TEAM!
If you are looking for a rewarding career opportunity in a professional and fun work environment, look no further than WoodTrust Bank! We value every associate and appreciate each individual role and how they contribute to our success. We are looking for an individual who enjoys helping people and who is compelled to provide excellent service to join our Customer Service Representative (CSR) team.
WHY WE’RE DIFFERENT
Did You Know? At roughly $5 billion in client assets under management and $600 million in bank assets, WoodTrust is one of the largest privately owned, full service financial institutions headquartered in central and northern Wisconsin, serving individual, family, corporate and not-for-profit customers in 35 states. With an acute focus on our core value, the customer is #1, WoodTrust has succeeded as a quality, community-focused financial institution since its founding in 1891.
In addition to our pursuit of life-time customers, we seek to provide associates an environment that allows them to learn, grow and succeed with an emphasis on hiring for the long-term and incentivizing teammates to spend the duration of their careers with WoodTrust. If you are interested in a career in financial services, want to work with fun and talented professionals, and grow with a private, family-owned organization, you would be a great fit for our team!
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE
As a full-time CSR, you will be involved in an on-the-job training program to enhance your skills and encourage internal advancement. Your primary responsibility is to ensure a positive total customer experience by completing banking transactions for individual and business customers. Keys to success include a professional demeanor, positive attitude, reliability and excellent attention to detail.
Your primary responsibilities will include:
- Greet customers with a smile
- Cash checks and take deposits
- Take loan payments
- Balance cash drawer
- Redeem Savings Bonds
- Issue money orders, cashiers’ checks and gift cards
- Provide information to customers about bank products and services
This is a full-time position, approximately 38-40 hours per week. A schedule is prepared a week or two in advance and may consist of scheduled time between 7:00 a.m. and 5:00 p.m. Monday through Thursday; 7:00 a.m. and 6:00 p.m. on Fridays; and every other Saturday from 8:00 to noon.
Please submit your application and resume by email to email@example.com or in person at one of our branch locations in Wisconsin Rapids, Plover or Wausau, WI.
WoodTrust is an Equal Opportunity Employer.