At WoodTrust Bank, your privacy is our priority. As financial services professionals entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly. Our Customer Information Privacy policies serve as standards for all WoodTrust Bank employees for the collection, use, retention, and security of individual customer information.
Tips to Help You Protect Your Customer Information
Assistance to Victims of Identity Theft
If you suspect that someone has had unauthorized access to your account with us, or access to your personal identifying information such as your Social Security number or credit card information, please contact us immediately so we can take action to protect you. In addition you should report the crime to your local law enforcement agency and to the FTC Identity Theft Hotline at 1-877-IDTHEFT (1-877-438-4338). For more information visit www.ftc.gov and click on the “AVOID ID THEFT” link.
Ways to Limit Direct Marketing You May Receive From Outside Sources
WoodTrust does not share your personal nonpublic information with non-affiliated third parties. However, there are outside agencies and companies, which are in the business of compiling mailing lists for purchase by marketers. You may wish to have your name removed from many of these lists by following the procedures outlined below.
The Direct Marketing Association’s (DMA) Mail, E-Mail and Telephone Preference Services allow consumers to opt out of direct mail marketing, e-mail marketing and/or telemarketing solicitations. To remove your name from many national direct mail lists, visit www.dmaconsumers.org and click on “REMOVE MY NAME FROM THOSE LISTS”
To remove your e-mail address from many national direct e-mail lists, visit www.dmachoice.org.
To avoid unwanted phone calls from many national marketers, call the National Do Not Call Registry at 1-888-382-1222 or register on-line at www.donotcall.gov.
Pre-screened Credit Card Offers
To opt out of receiving pre-screened credit card offers, call 1-888-5-OPTOUT (1-888-567-8688) or register on-line at www.optoutprescreen.com. The three major credit bureaus use the same toll-free number to let consumers choose not to receive pre-screened credit offers.
You must make these requests yourself. Your financial institution cannot do this for you.
The Fair Credit Reporting Act (FCRA) requires each of the nationwide consumer reporting companies - Equifax, Experian, and TransUnion - to provide you with a free copy of your credit report, at your request, once every twelve months. The FCRA promotes the accuracy and privacy of information in the files of the nation’s consumer reporting companies. The Federal Trace Commission (FTC), the nation’s consumer protection agency, enforces the FCRA with respect to consumer reporting companies.