WoodTrust Bank Internet Banking and Bill Payment Services
Access Agreement
September 28, 2020
I. Introduction
This Online Access Agreement (this "Agreement") contains the terms that govern
your use of WoodTrust Bank Online Services ("Service") including Mobile Banking, Consumer
Internet Banking, Business InternetBanking and Bill Pay Service.
You may use an Online Service to access your Eligible Accounts (defined in
section II of this Agreement) through the Internet.
By using an Online Service to access an Eligible Account you are agreeing to the
terms of this Agreement.
In this Agreement, the words:
- "we," "us," "our" and "WoodTrust Bank" are used to refer to
WoodTrust Bank;
- "you" or "your" is used to refer to the owner of an
Eligible Account or an authorized representative;
- "consumer" is used to refer to a natural person who owns an
Eligible Account with respect to which an Online Service is requested primarily
for personal, family or household purposes;
- "business" is used to refer to anyone other than a consumer
who owns an Eligible Account with respect to which an Online Service is
requested; and
- "authorized representative" is used to refer to a person
with authority of any kind with respect to an Eligible Account or an Online
Financial Transaction.
- "Online Service" is used to refer to Mobile Banking, Consumer Internet
Banking, Business Internet Banking and/or Bill Pay Service accessed by you.
Notwithstanding any
other access agreement or terms and conditions with respect to your access to an
Eligible Account established primarily for personal, family or household
purposes, this Agreement shall have precedence in interpreting any
inconsistencies in the provisions of such agreements.
II. Eligible Accounts
Each WoodTrust Bank account you own is called an "Eligible Account". Eligible
Accounts include but are not limited to checking, NOW, money market, savings,
certificate of deposit, individual retirement accounts (IRA), mortgage loan,
home equity loan and line of credit, installment loan, WoodTrust Bank Classic or
Gold VISA credit card, and business loan or line of credit
accounts you maintain with WoodTrust Bank.
Your Eligible Accounts will continue to be subject to the agreements otherwise
governing them, except where it is noted in this Agreement. Joint Account Owners
have the right to any information or to make any request associated with their
account. Please refer to your Deposit disclosure or credit card agreement for
more information. Additionally, each Eligible Account and Online Service will be
subject to the following:
- the terms or instructions appearing on a screen when using
a Service;
- WoodTrust Bank's rules, procedures and policies applicable to
each Eligible Account and each Online Service;
- the rules and regulations of any funds transfer system used
in connection with an Online Service; and
- applicable state and federal laws and regulations.
III. Access to Eligible Accounts
You authorize WoodTrust Bank to provide access to some or all Eligible Accounts
though the Service. For each Eligible Account to which access is provided, you
may request removal of such access by sending E-mail through the Service or by
calling WoodTrust Bank Customer Service at 715-423-7600 or 866-268-5097. You may
access an Eligible Account at the WoodTrust Bank website at
http://www.woodtrust.com (called the Website) to obtain balances, transaction
history and other information. To access an Eligible Account or use an Online
Service you must have a User ID and password and the required hardware and
software. Subject to the terms of this Agreement, you will generally be able to
access your Eligible Accounts through the Website seven days a week, 24 hours a
day.
At certain times, a Service may not be available due to system maintenance or
circumstances beyond our control. During these times, you may use our ABC
Telephone Banking Center at 715-422-4613 or 888-422-4613, a WoodTrust Bank
automated teller machine (ATM) or a WoodTrust Bank office to obtain information
about your Eligible Accounts.
WAIVER OF REQUIREMENT FOR TWO SIGNATURES. Principles recognize that any
requirement of verifying two signatures on checks, if such a requirement exists,
does not apply to electronic or telephone transfers, including online bill
payments, and release Bank from liability when making such transfers or
payments. This means that any person who is authorized to act as a signer on
your account shall be authorized by you to individually make electronic or
telephonic transfers, including online bill payments from your account, even
though that person's authority to transfer or withdraw funds from your account
by some other means (e.g., by check) must be exercised jointly with one or more
other persons.
INACTIVE ACCOUNTS. If you do not access your Eligible Accounts via the Service for
any two (2) month period, the Bank may disable your Service without prior
notice. If your Service is disabled due to inactivity you may reenroll at the
WoodTrust Bank website
www.woodtrust.com.
IV. Message Center1
One way of communicating with us in a secure environment is by sending an
Electronic Mail (E-mail) using the Message Center. The Message Center allows you
to ask questions about your account(s) or give comments on the Service. The
Message Center is accessible after you sign on with your User ID and password to
a secure session of the Service. To ensure the security of your Eligible Account
information, we recommend that you use only the Message Center when asking
specific questions about your Eligible Account(s). You cannot use Message Center
E-mail to initiate transactions on your Eligible Accounts. For transactions,
please use the appropriate functions within the Service or call Customer Service
at 715-423-7600 or 866-268-5097.
V. Consumer Internet Banking/Business Internet Banking
You may use the Service to access your Eligible Accounts and perform the
following Online Banking transactions:
ACCOUNT BALANCE INQUIRY. View current, available and ledger balance and
other account information of Eligible Accounts.
REVIEW TRANSACTION ACTIVITY2. View, sort and filter recent transactions.
Review detailed transaction descriptions. Click on serial number to view online
image of front and back of paid checks and deposit tickets. Your transaction
history is generally viewable for 13 months depending upon the date of the last
account statement. Total transaction history is limited to 3,000
transactions. Credit card transaction history is viewable for 45 days.
VIEW CHECK IMAGES ONLINE1. View Check Images and Deposit Ticket Images
for transactions listed on Transaction Inquiry. The Service displays an
electronic image of the front and back of posted checks and deposit tickets.
Send a check image to your local PC printer using browser software
functionality. We will make every effort to produce legible images of posted
checks, debit and credit items and deposit tickets the next Business Day after
the item(s) have been posted to your account. Images will be available for 13
months after the checks, debit and credit items and deposit tickets have been
posted to the account. Some items will produce poor quality images or may not
produce an image. In those cases, it is not our responsibility to remedy the
image quality. For better processing quality, we recommend use of preprinted
checks and deposit forms approved by us.
TRANSFER FUNDS BETWEEN DEPOSIT ACCOUNTS. You may transfer
funds through Online Services in any amount subject to funds availability.
Eligible Accounts must be linked in advance by the Bank to enable funds transfer
functions. Certificates of Deposit and IRA Accounts are not eligible for
transfers. Contact Customer Service at 715-423-7600 to establish or remove
account transfer links. If account ownership is not the same for accounts to be
linked, prior written authorization will be required by all owners on the
accounts.
ONE TIME TRANSFER. You can transfer funds from one account to another using the
Service. The transfer will post immediately unless it is completed after the
transfer cutoff time. All transfers completed after the transfer cutoff time on
a business day or on a day that is not a business day, will be posted on the
next business day. The transfer cutoff time is dependent upon the Bank's end of
day processing. It is generally between 6:45pm and 8:00pm CST. Every day is a
business day except Saturdays, Sundays and federal holidays. The transfer will
not appear on the Account Activity screen until the next business day.
REPEATING TRANSFERS1. You can setup repeating transfers to transfer funds from one
account to another on a regular, scheduled basis. You use the Service to manage
the frequency, start date, and number of transfer in the series. Repeating
transfers post at 5:00 AM CST. If a repeating transfer is scheduled for a day
that is not a business day, it will post on the next business day.
EXTERNAL TRANSFERS1. You can setup and maintain transfers between your Eligible
Accounts at WTB and your accounts at other financial institutions. External
transfers are processed using the Automated Clearing House (ACH). External
transfers completed before cutoff time will settle on the following business
day. The External transfer cutoff time is 4:05 PM CST. You are responsible for
ensuring that there are adequate funds in your account to cover your External
Transfers. An External Transfer may overdraw your account, which could result
in Overdraft/Return item fees as disclosed in the Bank's Common Fees Schedule.
External Transfers is a feature that must be approved and set up by the Bank in
advance of any transfers. You will be required to provide prior written
authorization for any External transfer relationships you desire to establish.
The Bank reserves the right to limit your access to External Transfers and
revoke your rights to External Transfers without prior notice. If the Bank
revokes your External Transfer privileges, the Service will not allow access to
the External Transfer screens.
TRANSFER FUNDS FROM LINE OF CREDIT TO CHECKING, NOW, SAVINGS OR MONEY
MARKET ACCOUNT. You can transfer
funds from your Line of Credit to eligible checking, NOW, savings or money
market accounts. Eligible Accounts must be linked in advance by
the Bank to enable funds transfer functions. Contact Customer Service
at 715-423-7600 to establish or remove account transfer links. If account
ownership is not the same for accounts to be linked, prior written authorization
will be required by all owners on the accounts. The transfer will post
immediately unless it is completed after the transfer cutoff time. All
transfers completed after the transfer cutoff time on a business day or on a day
that is not a business day, will be posted on the next business day. The
transfer cutoff time is
8:00 PM CST.
MAKE PAYMENTS OUT OF DEPOSIT ACCOUNTSTO LOAN ACCOUNTS. You can make loan
payments from eligible checking, NOW, savings and money market accounts. If
your loan payment creates an overdraft in your deposit account, you may be
charged a fee as disclosed in the Bank's Common Fee Schedule. Eligible Accounts
must be linked in advance by the Bank to enable funds transfer functions. Contact
Customer Service at 715-423-7600 to establish or remove account transfer links.
If account ownership is not the same for accounts to be linked, prior written
authorization will be required by all owners on the accounts. The transfer will
post immediately unless it is completed after the transfer cutoff time. All
transfers completed after the transfer cutoff time on a business day or on a day
that is not a business day, will be posted on the next business day. The
transfer cutoff time is 8:00 PM CST.
MAKE PAYMENTS TO WOODTRUST BANK
CREDIT CARD1. You
can make one time or repeating credit card payments from a WoodTrust Bank
eligible checking, NOW, savings or insured money market account. You can make a
one time payment effective today, as of a future date or effective on the next
statement due date. You may schedule a repeating payment once every statement
due date, weekly, biweekly, twice a month, monthly, quarterly, semiannually or
annually. Payments can be for a fixed amount, the full statement balance due,
the statement minimum balance due or a percentage of the statement balance. You
will be required to provide the start date and the duration of the repeating
payment. Repeating payments will be listed on the Pending Payment List and the
next scheduled payment date will be identified. You may change or delete
repeating payments at any time prior to the end of day cutoff (9:00 PM CST
Monday-Friday). Your credit card payment will be reflected on your deposit
account activity the next business day. The payment will be reflected on the
credit card account activity after two business days with the effective date of
the payment. Funds must be available in the deposit account for the system to
complete the payment. You may set up alerts to notify you of a successful or
failed credit card payments via the Online Message Center or to an external
email address of your choice.
PLACE STOP PAYMENT ORDER ON A CHECK1. Certain users may
be entitled to initiate a stop payment request via Consumer Internet Banking.
If so entitled, you may request a Stop Payment on a
specific check by selecting the appropriate account, completing information
about the check to be stopped and approving the request. NOTE: Payments made
using the Online Bill Payment feature cannot be stopped using this function.
You are responsible for determining that the check has not already been
presented prior to the Stop Payment request. The Bank will send you a written
confirmation of Stop Payment order. If you do not sign and return this to the
Bank, the order will expire after 14 days. Confirmed Stop Payments are
effective for 180 days. A fee for a Stop Payment order may be charged as
disclosed in the Bank's Common Fee Schedule.
REORDER PRINTED CHECKS1. You may use the Service to reorder your printed
checks. You will be redirected to the website of our preferred printed check
vendor to place the order. You may be charged a fee for your printed checks.
The fee will be disclosed to you when you approve your order. The fee will be
debited directly from your eligible account.
DOWNLOAD TRANSACTION DATA TO PERSONAL FINANCIAL MANAGEMENT SOFTWARE1.
Transaction data can be downloaded to your local computer for use in other
applications, such as Quicken, Microsoft Money, or Microsoft Excel. The Bank
determines, at its sole discretion, the types of personal financial management
software that may be used in Online Banking. You are solely responsible for the
cost of obtaining and maintaining a current version of supported personal
financial software. You are solely responsible for downloading transaction data
on a timely basis. Deposit accounttransaction history is generally available for
13 months depending upon the date of the last account statement. Credit card
transaction history is available for 45 days. Total transaction history is
limited to 3,000 transactions per account. You will not be notified prior to
the purging of transaction data. The Bank cannot restore transaction history to
the Service after it is purged.
VI. Bill Pay Service
DESCRIPTION. The WoodTrust Bank Bill Pay Service allows you to set up bill
payments to businesses and individuals through the Service.
APPLY. You may apply for
Bill Payment Service by accessing your Internet Banking service with your User
ID and password at
www.woodtrust.com. By applying for the
Bill Pay Service you agree to the terms and conditions of this agreement. You
will be required to designate your initial "Bill Pay Account" from your eligible
checking, NOW and Money Market accounts. Eligible Accounts that require two or
more signatures or authorizations to withdraw or transfer funds may not be used
as a Bill Pay Account. In processing your application for Bill Pay Service we
may consider information obtained from third party credit reporting agencies as
well as your record of handling your account with us. We will notify you via
the message center of your approval for Bill Pay. You will be able to initiate
bill payments the day after your approval.
BILL PAYMENTS. You can arrange, at your option, for the payment of your current,
future and recurring bills from a checking, NOW or Money Market account, up to a
maximum of $9,999.99 per payee and $20,000 aggregate payments each business day.
These limits may be modified at the discretion of the Bank.
There is no limit to the number of payments that may be authorized. You can make
multiple payments to the same payee on the same day as long as the payments are
for different amounts. For your protection, the Service will not pay duplicate
items to the same payee on the same day.
You may pay anyone approved by WoodTrust Bank for payment through the Bill Pay
Service. You must provide enough information about a Payee to permit us to
properly direct a payment and permit the Payee upon receipt of a payment to
identify you as the payment source. By furnishing us with the names of your
payees and their addresses, you authorize us to follow the payment instructions
to these payees that you provide us via the Service. You may setup 99 payees in
the Service. Bill Pay is intended only for your use as a subscriber for such
Service. Any attempt to use Bill Pay to process payments for third parties is
prohibited and grounds for termination of your Bill Pay Service.
PROHIBITED PAYMENTS. You agree not to use the Service to make payments
for alimony, child support, and court ordered payments, taxes or other
governmental fees; or to make payments to payees outside of the United States.
SCHEDULING PAYMENTS. The date the payment is to be sent is called the "Payment
Date" or "Transmit Date". When we receive a payment instruction (for the current
or a future date), we will transfer funds to the payee on your behalf from the
funds in your Bill Pay Account on the Payment Date. If the Payment Date is not
a business day, we will process the payment on the next business day.
There will be a delay between the Payment Date (the date your payment is sent)
and the date the payee receives that payment. Any payments made through the Bill
Pay Service require sufficient time for your payee to receive your payment and
credit your account properly. To avoid incurring finance or other charges, you
must schedule a payment sufficiently in advance of the due date of your payment.
Please schedule payments in accordance with the payment rules that are displayed
on the Make A Payment screens (schedule payments at least 6 full business days
prior to the date the payment is due at the payee for check payments and 3 full
business days for electronic payments). For such scheduling purposes, your first
business day is the business day after your scheduled payment date. Payments
must be scheduled before 8 p.m. CST to be effective the same business day.
FUNDING OF PAYMENTS. We will not be obligated to make a payment unless your Bill
Pay Account and/or linked overdraft protection plan has sufficient funds or
credit availability to pay the bill on the Payment Date. You authorize us to
deduct these payments from your designated account even if they create an
overdraft. If your payment funding account closes, all pending payments
associated with that account will be canceled. If we return a Bill Payment for
non-sufficient funds, your access to Bill Payment Services will be suspended.
We do not have any duty to monitor the payments that are made through the Bill
Pay Service. If you are a business and an authorized representative of yours
uses your Bill Pay Account to pay bills which are not yours, you assume the
entire risk of loss and indemnify and hold us, our directors, officers,
employees and agents harmless from all loss, liability, claims, demands,
judgments and expenses arising out of or in any way connected with such use.
STOP OR EDIT PAYMENTS. You have the right to stop or edit any scheduled bill
payment by using the Bill Pay Service or by calling WoodTrust Bank Customer
Service at 866-268-5097 or 715-423-7600. You must cancel or edit a Pending or
Recurring Payment by no later than 8 PM CST on the Payment Date. If a payment
is in process, you may call Customer Service and we will make an attempt to stop
the payment. Stop payments are not guaranteed. A fee may be assessed for Stop
Payments.
BANK ERRORS. If WoodTrust Bank does not properly complete a bill payment on
time or in the correct amount, we will pay any late fees or finance charges
($50.00 maximum), which you reasonably incurred as a result of our error, as
long as your account was in good standing with the payee prior to this
incident. We will not be responsible for any charges imposed or any other
action taken by a payee resulting from a payment that you have not scheduled
properly, including any applicable finance charges and late fees. We will also
not be liable if there are insufficient available funds or credit availability
in your Bill Pay Account and/or overdraft protection plan; if a legal order
directs us to prohibit withdrawals from the Bill Pay Account; if the Bill Pay
Account is closed or frozen; or if any part of the electronic funds transfer
system is not working properly. We shall incur no liability if a Payee
mishandles or delays a Bill Payment sent by us.
TERMINATION OF BILL PAY SERVICE. If you have the Bill Pay Service and do not
schedule or process a payment in your Payment Account via the Bill Pay Service
for any two (2) month period, WoodTrust Bank may impose an inactivity fee or
disable your Bill Pay Service. Additionally, if you close your current Payment
Account, you must notify us and designate a new deposit account that will be
your Payment Account within 30 days or WoodTrust Bank may terminate your Bill
Pay Service. If WoodTrust Bank disables your Bill Pay Service, your online bill
payment information will be lost and all pending payments will be canceled. If
you decide to cancel the Bill Pay Service, we strongly suggest that you cancel
all future bill payments at the same time that you cancel your Bill Pay Service,
either by deleting those payments yourself using the Bill Pay Service or by
calling WoodTrust Bank Online Customer Service at 715-423-7600 or 866-268-5097.
This will ensure that future payments made by you will not be duplicated. We
will automatically delete all outstanding payment orders (all individual
payments and all recurring payments) once we have been notified that your Bill
Pay Service has been canceled. Termination of the Bill Pay Service will not
automatically close your Eligible Accounts.
VII. Authorized Representatives for Business Accounts
If you are a business, any authorized representative of your business is
authorized on such terms, conditions, and agreements as we may from time to time
require to:
- enter into this Agreement, as amended from time to time;
- access each Eligible Account of yours in any manner and for
any purpose available through the Service, whether now available or available at
some time in the future; and
- use any Online Service in any manner and for any purpose
available through the Service, whether now available or available at some time
in the future.
VIII. Electronic Fund Transfer Provisions For Consumers
APPLICABILITY. The provisions in this section VIII apply only to electronic fund
transfers that debit or credit a consumer's checking, savings or other asset
account and are subject to the Federal Reserve Board's Regulation E (an "EFT).
WoodTrust Bank may, when applicable, rely on any exceptions to the provisions in
this section VIII that are contained in Regulation E. All terms not otherwise
defined in this Agreement, which are defined in Regulation E, will have the same
meaning when used in this section VIII.
YOUR LIABILITY. Your liability for an unauthorized EFT or a series of related
unauthorized EFTs will be determined as follows:
1. If you notify us within two business days after learning of the loss or
theft of your password, your liability will not exceed the lesser of $50 or the
amount of unauthorized EFTs that occur before notice to us.
2. If you fail to notify us within two business days after learning of the
loss or theft of your password, your liability will not exceed the lesser of
$500 or the sum of -
-
$50 or the amount of unauthorized EFTs that occur within the two business days,
whichever is less; and
-
the amount of unauthorized EFTs that occur after the close of two business days
and before notice to us, provided we establish that these EFTs would not have
occurred had you notified us within that two-day period.
3. You must report an unauthorized EFT that appears on a periodic statement
within 60 days of our transmittal of the statement to avoid liability for
subsequent transfers. If you fail to do so, your liability will not exceed the
amount of the unauthorized EFTs that occur after the close of the 60 days and
before notice to us, and that we establish would not have occurred had you
notified us within the 60-day period. You may, as applicable, also be liable for
the amounts described in the immediately preceding sections 1 or 2 above.
4. If your delay in notifying us was due to extenuating circumstances, we
will extend the times specified in the immediately preceding paragraphs 1, 2 or
3 above to a reasonable period.
5. You may notify us in person, by telephone, by Message Center E-Mail, or
in writing.
TELEPHONE NUMBER AND ADDRESSES. The telephone number and address of the person
or office to be notified when you believe that an unauthorized EFT has been or
may be made are:
- 715-423-7600 during Bank business hours, or
866-268-5097 anytime, 24 hours a day, 7 days a week.
- WoodTrust Bank
181 Second Street South
PO Box 8000
Wisconsin Rapids, WI 54495-8000
- You can send E-mail to the WoodTrust Bank Customer Service
area by accessing the Message Center after signing on with your User ID and
password to a secure session.
IX. Security
During enrollment you will be prompted to select your User ID and password.
Your User ID is required to be at least 8 and not more than 16 alphanumeric
characters. Your password is required to be at least 6 and not more than 16
alphanumeric characters. Your password must be changed every 90 days by
accessing the System. You may not reuse passwords. If you do not change your
password prior to its 90-day expiration, you will be prompted to change it the
next time you Signon to the Service. If you forget your password, please
contact Customer Service for assistance.
We are entitled to act on instructions received under your password. For
security purposes, it is recommended that you memorize your User ID and password
and do not write it down. Do not select a code that is easy to guess. You are
responsible for keeping your User ID, password and Eligible Account information
confidential.
If you believe that your password may have been lost or stolen, or that someone
has transferred or may transfer money from your account without your permission,
or if you suspect any fraudulent activity on your account, notify WoodTrust Bank
Customer Service at 866-268-5097 anytime, 24 hours a day, 7 days a week, or
write to WoodTrust Bank, P.O. 8000, Wisconsin Rapids, WI 54495-8000.
X. Liability
OUR LIABILITY. Our liability to you is explained in any agreements, notices, and
disclosures that we separately provide to you from time to time regarding your
Eligible Accounts and Online Services. This section explains our liability to
you only to the extent that our liability has not been separately disclosed to
you by any of these agreements, notices, or disclosures. Under no circumstances
will we have any liability to you for failing to provide you access to your
Eligible Accounts or Online Services through the Service. Furthermore, unless
otherwise required by applicable law, we will only be responsible for performing
the Online Services as expressly stated in this Agreement, and will only be
liable for material losses incurred by you to the extent such losses directly
result from our gross negligence or intentional misconduct in performing the
Online Services.
IN NO EVENT WILL WE HAVE LIABILITY FOR ANY CONSEQUENTIAL, SPECIAL, PUNITIVE OR
INDIRECT LOSS OR DAMAGE WHETHER OR NOT ANY CLAIM FOR SUCH DAMAGES IS BASED ON
TORT OR CONTRACT OR WE KNEW OR SHOULD HAVE KNOWN THE LIKELIHOOD OF SUCH DAMAGES
IN ANY CIRCUMSTANCES.
We will not be obligated to honor, in whole or in part, any transaction or
instruction which:
- is not in accordance with any term or condition applicable
to the relevant Online Service or Eligible Account;
- we have reason to believe a transaction may not be
authorized by you or any third person whose authorization we believe is
necessary or involves funds subject to a hold, dispute, restriction or legal
process we believe prevents their withdrawal;
- would violate any applicable provision of any risk control
program of the Federal Reserve or any applicable rule or regulation of any other
federal or state regulatory authority;
- is not in accordance with any other requirement of our
applicable policies, procedures or practices; or
- we have reasonable cause not to honor for our or your
protection.
INDEMNIFICATION. Except to the extent that we are liable under the terms of this
Agreement or an agreement that otherwise governs your Eligible Account, if you
are an owner of an Eligible Account, you agree to indemnify and hold us, our
directors, officers, employees and agents harmless from all loss, liability,
claims, demands, judgments and expenses arising out of or in any way connected
with an Eligible Account or the performance of an Online Financial Service. You
or your authorized representative provide this indemnification without regard to
whether our claim for indemnification is due to the use of the Service.
THIRD PARTIES. Except as specifically provided in this Agreement or where
applicable law requires a different result, neither we nor our service providers
or other agents will be liable for any loss or liability resulting in whole or
in part from any act or failure to act of your equipment or software, or that of
an Internet browser provider such as Netscape (Netscape Navigator browser) or
Microsoft (Microsoft Explorer browser), by an Internet access provider, by an
online service provider or by an agent or subcontractor of any of them, nor will
we or our service providers or other agents be responsible for any direct,
indirect, special or consequential, economic or other damages arising in any way
out of your access to or use of, or failure to obtain access to Online Services
through the Service.
XI. General Provisions
TERMINATION. Unless otherwise required by applicable law, WoodTrust Bank may
terminate this Agreement and/or your access to any Online Service through the
Service, in whole or in part, at any time.
We, in whole or in part, may reinstate access to the Online Services through the
Service, at our discretion, at any time. If reinstated, the then current terms
of this Agreement will control. You may request reinstatement of an Online
Service by calling WoodTrust Bank Customer Service at 866-268-5097 or
715-423-7600, or by enrolling online at
www.woodtrust.com.
If you wish to cancel any of your Online Services, contact WoodTrust Bank
Customer Service at 866-268-5097 or 715-423-7600, or send us cancellation
instructions in writing to WoodTrust Bank, P.O. Box 8000, Wisconsin Rapids, WI
54495-8000.
CHANGES.
Except as otherwise required by law, rule, or regulation, we may change the
terms of this Agreement from time to time and at any time. When changes are made
we will update this Agreement at the Website. The Website will be updated on the
effective date, unless an immediate change is necessary to maintain the security
of the system or unless a law, rule or regulation requires that it be updated an
earlier time. If such a change is made, and it can't be disclosed without
jeopardizing the security of the system, this Agreement will be updated within
thirty (30) days after the change. As always, you may choose to accept or
decline changes by continuing or discontinuing to use the Service. Changes to
fees or terms applicable to Eligible Accounts are governed by the agreement
otherwise governing the applicable account.
ASSIGNMENT. You may not assign this Agreement to any other party. We may
assign our interest in this Agreement to any now-existing or future direct or
indirect subsidiary of WoodTrust Bank. We may also assign or delegate certain of
our rights and responsibilities under this Agreement to independent contractors
or other third parties.
PERIODIC STATEMENTS. Your Online Service activity will appear on your
periodic statements.
EQUIPMENT. You are responsible for obtaining, installing, maintaining
and operating all mobile and computer hardware, software, and Internet access services
necessary for performing Online Services. The Bank will not be responsible for
any errors or failures from the malfunction or failure of your hardware,
software, or any Internet access services.
NOTIFICATION. Unless otherwise required by applicable law, in the event that
we are required to provide a notice or other communication to you in writing,
that notice or other communication may be sent to you electronically to your
internet address as reflected in our then current records.
DISCLOSURE OF INFORMATION TO THIRD PARTIES. We may disclose information about you,
your Eligible Accounts or transactions on your Eligible Accounts as provided in
our Deposit Account Disclosures and Privacy Policy. In addition, the service
has the right to obtain and disclose information regarding your Eligible
Accounts or transactions on your Eligible Accounts from or to a Payee or
financial institution to resolve payment posting problems.
XII. Fees
ONLINE SERVICES. You agree to pay the fees for Online Services in accordance with
Fee Schedules and disclosures established by us from time to time. Current fees
for Online Services are described in the table below. Other fees may be
assessed and billed separately by your Internet and/or telephone service
provider.
PAYMENT ACCOUNT. You are required to designate a deposit account at WoodTrust
Bank from which fees for Online Services will be debited (your "Payment
Account"). You authorize us to charge your Payment Account for the fees. If you
close your current Payment Account, you must notify us and designate a new
deposit account that will be your Payment Account. Additionally, if you close
all your Eligible Accounts, you must notify WoodTrust Bank Customer Service to
cancel your Online Services.
OTHER ACCOUNT FEES AND CHARGES. The fees that have been separately disclosed
to you in connection with your Eligible Account(s) will continue to apply to
those account(s).
Service
Fee
Consumer Internet
Banking Mobile Banking
FREE FREE
Consumer Internet
Banking with Bill Pay Service
(Bill Pay Service
subject to approval by Bank)
Personal Accounts
Bill Pay Service is FREE for the first three months after
activation.
$4.95 per month after the FREE Introductory period,
Includes unlimited number of bill payments.
Business Accounts
Bill Pay Service is FREE for the first three months after
activation.
$4.95 per month after the FREE Introductory period.
Includes first 15 payments; $.40 /per payment for each additional
payment.
Check Reorder
Includes sales tax and delivery
Fee depends upon style and quantity of printed check
Stop Payment on a Check
$27.00
Overdraft /NSF Fee
$30.00 per check or debit that overdraws the account
Bill Pay Return Fee
$30.00 per item returned
Bill Pay Check Copy (non electronic payment)
$15.00/copy
Bill Pay - Expedited Payments
$6.00 / Electronic Payment $18.00 / Check Payment
1 - This functionality not available on the Mobile Banking platform.
2 - 90 days history available on Mobile Banking Platform.